Privacy Policy
Introduction
At Serenoa Supply Company, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our site, you agree to the terms outlined in this policy.
We do not sell, rent, or trade your personal information. However, we may disclose it when required to comply with legal obligations or to protect our rights.
What Information We Collect
When you make a purchase or contact us, we collect personal information including:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information
- Any other information necessary to fulfill your order or provide customer service
We may also collect information for marketing and communication purposes.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your purchase
- Send you promotional emails or updates
- Improve our products and services
- Comply with legal obligations
Consent
By providing personal information during checkout or communication, you consent to our collecting and using it for those specific purposes. You may withdraw your consent at any time by contacting us at contact@serenoasupplycompany.com.
Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
Third-Party Services
We work with trusted third-party providers to operate our store:
- WooCommerce – powers our online store and securely stores order data
- WooPayments – processes payments and ensures PCI-DSS compliance
- Shipping providers – used to deliver your orders
Each third-party provider has its own privacy policy. We recommend reviewing their terms to understand how your data is managed.
Cookies and Tracking Technologies
Our site may use cookies or similar technologies in the future to enhance your browsing experience and track website activity. You’ll be notified and able to consent when that functionality is added.
Security
We take reasonable precautions to protect your personal information. Although no method of transmission or storage is 100% secure, we limit access to customer data and maintain site-level security through our hosting and platform providers.
Age of Consent
Our website is not intended for minors. By using this site, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the new effective date.
Contact Us
If you have any questions, want to access or correct your information, or wish to withdraw consent, contact us at:
- contact@serenoasupplycompany.com